Telephone interviews are often one of the first stages of the graduate recruitment process, so it’s important to make a good impression on the call. Prepare in advance, take the call in a quiet environment and stay enthusiastic when you are answering or asking questions.
More and more graduate recruiters are using a telephone interview as one of the early stages in the recruitment process. The telephone interview enables the recruiter to select the best candidates to put forward to the next step.
With that in mind, make sure that you prepare for this stage of the recruitment process as you would any other stage.
Preparing for your interview
You're usually given advance notice of when a phone interview will take place, so be sure you're ready. Take the call in a quiet, distraction-free environment and not while you're running errands or multitasking. Use headphones if it helps you focus. Make sure your phone is fully charged, has a strong signal and that notfications are silenced to avoid interruptions. A telephone interview is the same as any other interview, you still need to prepare for the interview as you would any other.
What the interviewer wants to find out
The recruiter conducting the telephone interview is assessing whether you have the communication skills required, whether you have a genuine interest in the position, if you have the competencies required for the role – and ultimately whether they should take the time to meet you in person. There are no visual cues over the phone so remember that communication is key – be confident and positive, smile – they will be able to hear the enthusiasm. Be comfortable, but not too comfortable – are you going to be at your best lying in bed in your PJ’s using the recruiters call as an alarm clock or would you feel more confident once you are up and dressed ready to answer any question the interviewer will ask?
Answering questions
Use the STAR technique to answer job interview questions so that they are clear and concise – don’t ramble, and if there is a moment of silence the interviewer is most likely making notes on what you are saying, not waiting for you to say more! There is a tendency to feel the need to cover your desk with interview preparation notes, but don’t let this be a distraction, keep it to a minimum, if any at all, the call will flow a lot easier if you are not constantly pausing, desperately searching for that example of your great organisational skills you wrote down earlier!
Asking questions
Once the recruiter has finished questioning you, don’t forget to ask them questions of your own – this shows interest – ask about the company, their values, the next steps – anything that genuinely interests you and that is related to the company or the role. Once the call is over don’t forget to send a thank-you note or email, reiterating how much you enjoyed the call and that you are looking forward to hearing from them.
Now that you’re all set, apply now for an internship, placement or a Graduate Management Trainee job!
